Due to the nature of this product, refunds are not accepted once the item is shipped. If order is cancelled before shipment, there will be a $10 restocking fee. Items with any additions are non-refundable once processed.
For customer service questions please email us at firstname.lastname@example.org
All orders are processed and shipped within 5-7 business days from the purchasing date. Orders with additions, please allow and additional 5-10 business days.
USPS First Class Mail usually takes 3-5 business days for domestic delivery. Once your order ships, you will receive an email notification with your usps tracking number. You can track the status of your package with this tracking. Once we ship your order, it is within the USPS system. Please contact your local post office and provide your tracking number for updates.